Microsoft Outlook 2016 Level 2

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it’s likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016.
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® 2016: Part 1 course and will help you customize a communication system well-suited to your work styles. In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook 2016.

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• Microsoft Outlook 2016 Level 1

Module 1: Modifying Messages and Setting Global Options

• Insert Advanced Characters and Objects
• Modify Message Settings and Options
• Configure Global Outlook Options
• Customize the Outlook Interface

Module 2: Organizing, Searching, and Managing Messages

• Group and Sort Messages
• Filter and Manage Messages
• Search Outlook Items

Module 3: Managing Your Mailbox

• Use the Junk E-Mail Filter to Manage Messages
• Manage Your Mailbox

Module 4: Automating Message Management

• Use Automatic Replies
• Use the Rules Wizard to Organize Messages
• Create and Use Quick Steps

Module 5: Working with Calendar Settings

• Set Advanced Calendar Options
• Create and Manage Additional Calendars
• Manage Meeting Responses

Module 6: Managing Contacts

• Import and Export Contacts
• Use Electronic Business Cards
• Forward Contacts

Module 7: Managing Activities by Using Tasks

• Assign and Manage Tasks

Module 8: Sharing Workspaces with Others

• Delegate Access to Outlook Folders
• Share Your Calendar
• Share Your Contacts

Module 9: Managing Outlook Data Files

• Use Archiving to Manage Mailbox Size
• Back Up Outlook Items
• Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Configuring Email Message Security Settings

Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts