Microsoft Outlook 2019 Level 2

This advanced course on Outlook 2019 provides more advanced concepts and skills for Microsoft Outlook 2019 productivity: how to organize Outlook items, use advanced message properties, and collaborate with others. This course and the previous one map to the objectives of the Microsoft Office Specialist exam for Outlook 2019.

You will benefit most from this course if you have a basic knowledge of Outlook 2019 and plan to continue on to become an Outlook expert. If you intend to take a Microsoft Office Specialist exam for Outlook, this course is a good place to complete your preparation, but you will need to complete both courses in the series to be fully prepared for the exam.

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• Microsoft Outlook 2019 Level 1

Module 1: Organizing Outlook

• Account management
• Using folders
• Categorizing items
• Searching and filtering
• Quick steps

Module 2: Managing your mail

• Managing junk mail
• Using rules
• Cleaning up your mailbox
• Create Calendar Groups
• Manage Meeting Responses

Module 3: Advanced email settings

• Message options
• Customizing message appearance

Module 4: Notes and Journal entries

• Notes
• Using the Journal

Module 5: Collaboration

• Performing mail merges
• Sharing items
• Outlook integration